Bury CAMHS

To keep you safe and reduce the spread of covid, we want to let you know what to expect when you come in and see us:

• Arrive no more than 5 minutes before your appointment
• Wear something comfortable to cover your nose, mouth and chin - this can simply be a bandana or scarf
• Make sure your hands are clean – wash your hands or use the hand gel when you first arrive and when you go home. It’s good to wash your hands with soap and water for 20 seconds
• Make sure you’re not too close to people – we have put lots of signs up to remind you as well as arrows to help you move around our buildings safely
• During your appointment we will wear a face mask to protect you and our staff. Remember we are still the same friendly people – we just look a bit different!
• Please only bring adults who are invited to the appointment with you
• If you are 16 or above you are welcome to attend on your own

Do you have symptoms? (A new, continuous cough; high temperature; or a loss to your sense of smell or taste).

If so, please call us so we can reschedule your appointment and either arrange a session on the phone or via video.

This animated video has more information on what to expect at appointments with us during the pandemic, and some of the ways we’re working to keep you and our team safe.

• Make time to listen - create a calm, safe space where they can communicate their feelings. They may feel overwhelmed by a changing situation that isn’t being clearly explained in a way they can understand.
• Take time to talk - some young people find it easier to talk while doing something together such as playing in the park, going for a walk, painting or other activities.
• Try to understand the problems and provide reassurance that you have heard them and you are there to help. Their problems could be something you haven’t picked up on – it’s very common, so don’t feel guilty about this.

Further advice and helpful tips can be found on NHS’s Every Mind Matters.

• If a child has taken an overdose or needs urgent medical help call 999 or take them to the nearest A&E. In Bury, it will be Fairfield General Hospital nhs.uk/location

• If you need urgent mental health support or advice, for instance, a child is having suicidal thoughts or is self-harming call Pennine Care's 24-hour mental health helpline 0800 014 9995 or contact your GP for advice

• If you have noticed physical injuries such as deep cuts or burns contact NHS 111 online or your GP for advice.

For support around young people and substance misuse, please contact Early Break on 0161 723 3880 or email info@earlybreak.co.uk. Visit www.earlybreak.co.uk for more information about their services.

The Bury Young Carers service (BYC) offers information, support and advice on issues relating to young carers who are looking after a parent or guardian who is disabled, has a mental health issue or has a problematic use of drugs or alcohol. They offer one to one and group support and activities for young people aged 7-18 years old Tel: 0161 253 5144 http://www.bury.gov.uk/index.aspx?articleid=4855

Free, 24/7, anonymous online support network at Big White Wall. Young people aged 16-25 in Bury can log in using their postcode.

For more information on any services available in Bury, you can call the local children/families information service: 0161 253 5941