Stockport CAMHS

To make sure people can access our service, we now have a single point of access via the Stockport Multi Agency Safeguarding and Support Hub (MASSH) early help team. 

The MASSH is Stockport’s first point of contact for:

• Safeguarding referrals to protect children and young people from harm, abuse or neglect
• Care and support services which help individuals or families meet their long-term needs, prevent or delay needs becoming more serious, lead independent lives and reduce dependences on public service

It is no longer possible to refer directly to CAMHS, other than urgent referrals through accident and emergency (A&E) and paediatric wards.

Referrals made by a professional

Professionals making a referral on behalf of a young person should use this online form: Contacting the MASSH - Stockport Council

You must gain consent from the young person before doing so and check that they agree for their information to be shared with MASSH early help services, as required and appropriate. Please reassure them that the process for sharing information is safe and secure.

To keep you safe and reduce the spread of covid, we want to let you know what to expect when you come in and see us:

• Arrive no more than 5 minutes before your appointment
• Wear something comfortable to cover your nose, mouth and chin - this can simply be a bandana or scarf
• Make sure your hands are clean – wash your hands or use the hand gel when you first arrive and when you go home. It’s good to wash your hands with soap and water for 20 seconds
• Make sure you’re not too close to people – we have put lots of signs up to remind you as well as arrows to help you move around our buildings safely
• During your appointment we will wear a face mask to protect you and our staff. Remember we are still the same friendly people – we just look a bit different!
• Please only bring adults who are invited to the appointment with you
• If you are 16 or above you are welcome to attend on your own

Do you have symptoms? (A new, continuous cough; high temperature; or a loss to your sense of smell or taste).

If so, please call us so we can reschedule your appointment and either arrange a session on the phone or via video.

This animated video has more information on what to expect at appointments with us during the pandemic, and some of the ways we’re working to keep you and our team safe.

• Make time to listen - create a calm, safe space where they can communicate their feelings. They may feel overwhelmed by a changing situation that isn’t being clearly explained in a way they can understand.
• Take time to talk - some young people find it easier to talk while doing something together such as playing in the park, going for a walk, painting or other activities.
• Try to understand the problems and provide reassurance that you have heard them and you are there to help. Their problems could be something you haven’t picked up on – it’s very common, so don’t feel guilty about this.

Further advice and helpful tips can be found on NHS’s Every Mind Matters.

• If a child has taken an overdose or needs urgent medical help call 999 or take them to the nearest A&E. In Stockport, it will be Stepping Hill hospital nhs.uk/location

• If you need urgent mental health support or advice, such as a child is having suicidal thoughts or is self-harming, call Pennine Care's 24-hour mental health helpline 0800 014 9995 or contact your GP for advice

• If you have noticed physical injuries such as deep cuts or burns contact NHS 111 online or your GP for advice.

Central Youth – counselling and sexual health services for ages 11-25 years 

Beacon - counselling for young people 

Relate – counselling for young people struggling after parental separation or divorce: 0161 442 2443

Parents in Partnership (PIPS) - a forum for the parents of young people aged 0-25 with disabilities or additional needs