Published on: 11th May 2021
Our 24/7 mental health helpline has now been running for over 12 months. In that time, the team has handled over 10,000 calls from patients and carers – which amounts to over 9,000 hours of help. The helpline is free to call any time, for anbody who lives across our patch (Bury, Oldham, Rochdale, Stockport, Tameside and Glossop): 0800 014 9995 Around 75 colleagues, including therapists, nurses, ward staff, community staff, service managers, directors, have all worked shifts to provide their expertise and a listening ear. There’s been lots of positive feedback and callers said the service has stopped them self-harming, helped them understand their mental health, managed an immediate crisis and supported them in looking after family members. One person told us: “I feel encouraged that my life could be different after ringing the helpline, I feel I can breathe again. You have really made me feel better, I didn’t think it was possible.”
